FREQUENTLY ASKED QUESTIONS
How much for shipping?
All prices come with shipping included. The prices you see are true all the way thru checkout :)
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 3-5 days production time for your order to ship out, average shipping times are 2-10 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 14 days after you receive your package to send it back to us for a full refund. To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship nationwide from different fulfillment centers based on your location. The average shipping time is 2-10 business days.
Why are there different currencies on the site?
Ignore the other currencies. We only deal with USD and all prices are in USD.
I have a question that wasn't answered, can you please help?
Absolutely! ! Please send us an email and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thank you!